General Questions

Does Eden use any chemical additives, preservatives, or chemical or Genetically Engineered derived 'processing aides' in any of its foods?
No. We choose not to and make sure all ingredients are natural too.

Does Eden control retail prices at the store levels?
Based upon what we pay farmers and employees, Eden Foods sets a price for its foods. We have no control over prices charged to retailers or consumers except on our web sites.

Are any Eden Foods or ingredients subjected to food irradiation?
No Eden foods or ingredients are ever irradiated. Eden banned irradiated food on August 13, 1988.

Are all Eden Foods certified organic?
Approximately 80 percent of Eden Foods are double certified organic, both by USDA NOP certifiers and by our Chairman and president. Some Japanese Imported and Macrobiotic specialty products, as well as olive oil, are not certified organic, even though they are grown and processed in the traditional manner and are the finest we can source.

What percentage of Eden Foods are United States and North American grown?
Approximately 75 percent of Eden Foods are organically grown on more than 360 family farms of North America with over 80,000 acres of vibrant farmland, and growing every year.

Do any Eden Foods contain dairy derivatives, eggs, gelatin, or animal by products?
None of our foods contain dairy derivatives, eggs, gelatin, or animal derived by-products. Our teabags are crimped sealed and are not glued. Our probiotic supplement, Bifa-15, does contain lactose and gelatin. Eden Bonito Flakes (fish flakes) is the only non- vegetarian, non-vegan food that we offer.

Does Eden employ Quality Control measures to ensure safe and consistent food?
Yes. Every food offered by Eden is subject to numerous detailed and stringent Quality Control (QC) procedures. Eden's United States facilities are inspected and rated by strict third party AIB International inspectors. Eden's consistent high ratings reflect a deep, company wide commitment to food safety, sanitation, and HACCP management programs. One example is Edensoy, with over 240 quality control checks to ensure a consistent and safe product. In addition to the guards and monitors that are part of the machines, a package of soymilk is pulled from production every half hour and thoroughly tested in every regard to be sure it meets our stringent standards.

Does Eden conduct tours for the public?
Yes, on a limited basis. Please contact Ms Lisa Schwind of our Marketing Department at (517) 456-7424, extension 284 for information. It is our desire to share the knowledge of what Eden Foods is doing with as many people as possible, but there are times when tours are not logistically possible due to staff availability, productions schedules or previous commitments in scheduling.

Our headquarters are in Clinton, Michigan. Our processing facilities are located in Clinton, Detroit, and Saline, Michigan; Eaton, Indiana; and Montreal, Quebec; so, a complete tour would require an enormous effort. Our customers and trading partners always receive priority.

Why does Eden carry foods that are kosher?
Because, due to our stringent purchasing disciplines they already were, so we had them certified. And yes, Eden is committed to offering certified kosher and pareve foods. In order for any food product to be certified kosher, its actual production must be Rabbinically supervised. The Rabbi visits on a regular basis. He inspects the machines prior to production and verifies that every step required by Jewish Law has been observed and fulfilled. Not all Eden foods are kosher, but 91 percent are; and all kosher foods offered by Eden are certified and marked with a Circle-K on the package.